Conventioneers, cruise passengers and visiting families all land at BWI with the same question: how do we get to the hotel? Here are the five reasons a hotel concierge would tell you to reserve a chauffeur.

Every week, MSY Limo Service's Maryland fleet meets visitors at BWI Marshall who have never set foot in Baltimore before: conventioneers bound for the Baltimore Convention Center, cruise passengers with a sailing time at the Port of Baltimore, and families with an Annapolis or Washington itinerary and far too many bags. If a hotel concierge were standing at baggage claim, here is how they would explain why a reserved chauffeur beats every other way out of the airport.
BWI's arrivals are on the lower level, and rideshare pickups happen well beyond the curb. With meet-and-greet service, your chauffeur waits inside baggage claim holding a sign with your name, helps with your luggage and walks you to a car that is already parked. After a long flight into an unfamiliar airport, that is the first moment the trip starts to feel like a vacation.
Most visitors do not need a car in Baltimore or Washington. Inner Harbor hotels are walkable, the Convention Center is steps from Pratt Street, and downtown DC parking is expensive and scarce. Skip the shuttle to the rental lot and the deposit hold. Let a chauffeur take you straight to your hotel door, then book hourly service on the days you actually want to roam.
Flat rates are confirmed when you book, by vehicle class, with no surge on convention days or holiday weekends. The finance team gets a single tidy receipt instead of a question about why the ride from the airport doubled. For groups, a Cadillac Escalade or Mercedes Sprinter often costs less per person than three separate cars.
Cruise passengers heading to the Port of Baltimore terminal, about fifteen minutes from BWI, rarely travel light. A Chevrolet Suburban swallows four large suitcases and carry-ons with room to spare, and your chauffeur loads and unloads every piece. Read more in our guide to cruise transportation.
Which Inner Harbor entrance is closest to your hotel lobby, whether the Baltimore-Washington Parkway or I-95 is moving this hour, and how early you need to leave Annapolis on a Navy football Saturday. Our chauffeurs drive these roads daily and answer questions the way a good concierge does.
The three most common transfers we run for out-of-town guests are BWI to the Inner Harbor and Convention Center hotels, BWI to Annapolis (27 to 30 miles, 30 to 45 minutes via I-97) and BWI to downtown Washington (about 32 miles, 45 to 70 minutes on the BW Parkway). National Harbor, Bethesda and the Eastern Shore are regular runs too. If you are flying into Dulles or Reagan instead, our Washington DC airport transfers page covers all three airports.
Every BWI pickup includes real-time flight tracking, 45 minutes of complimentary wait time on domestic arrivals and 60 minutes on international. Sedan and SUV reservations can be cancelled free up to three hours before pickup. We operate 24/7 as Maryland PSC Carrier No. 6325 from our Laurel base, a short hop from the airport.
Tell us your flight number, hotel and party size, and we will handle the rest. Book online in about a minute or call (877) 609-1919 any hour, and a chauffeur will be waiting when you land at BWI.
Domestic arrivals use BWI's lower-level baggage claim; international flights arrive at Concourse E. With meet-and-greet your chauffeur waits inside with a name sign, or curbside if you prefer a quick pickup.
About 15 minutes in normal traffic. We time cruise transfers to your embarkation window and load all luggage; Suburbans and Sprinters are the most popular vehicles for cruise groups.
Usually not. Inner Harbor, Convention Center and downtown DC hotels are walkable or Metro-served, and an hourly chauffeur covers day trips to Annapolis or the Eastern Shore without parking headaches.
Rates are flat by vehicle class and confirmed at booking, with no surge on convention or holiday weekends. Call (877) 609-1919 or request a quote online for your exact hotel.
Sedan and SUV reservations cancel free of charge up to 3 hours before pickup. Sprinter vans, limousines and special-event bookings cancel free of charge up to 12 hours before pickup.
Flat rates, flight tracking, and professional chauffeurs — available 24/7.